Fitness Functions Terms & Conditions


These terms and conditions of sale shall be deemed to be incorporated in the contract between Fitness Functions and customers in the Republic of Ireland only.

DESCRIPTION


Fitness Functions are continually seeking to improve the quality and value of its goods and services. Whilst we take every care to ensure illustrations and descriptions within the catalogue are accurate (errors & omissions excepted) and informative, we do reserve the right to change specifications or improve our products. In the event of any substituted product not being acceptable, we will gladly issue a full credit, provided the goods in question are returned within five working days of delivery (please note prior authorisation is required, see return of goods section below) and in an as new re-saleable condition. If original transportation packaging is not available then the item(s) should be packaged suitably to ensure the item(s) are not damaged when returned.
 

PRICES


Prices quoted supersede all previous prices. We aim to hold all prices fixed (errors and omissions excepted) until 31/12/2012 but exceptionally volatile raw material costs may affect a few products this year. You will be advised of any increase prior to despatch. *All Price Reductions refer to the entire Fitness Functions 2012 range when compared to 2011 prices
 

PRICE PROMISE


Fitness Functions will beat or match any price on like for like products. Price match is only possible at time of ordering and written proof of any competitors price must be available for this discount to be honoured.
 

VALUE ADDED TAX


VAT at the appropriate rate will be added to all prices where applicable including carriage and packing charges.
 

AVAILABILITY


If an item ordered is out of stock, we will inform you and endeavour to supply the item as soon as possible. Goods in this catalogue are subject to availability. On occasion goods will be discontinued for reasons beyond our control. We reserve the right to withdraw an item where a print error has occurred.
 

PAYMENT/CREDIT

 
Where credit is given payment for goods supplied is due within 30 days from the invoice date
Fitness Functions reserve the right to charge interest at 8% above Bank of Ireland base rate on all overdue amounts and the customer will be liable for all legal costs.

NEW CUSTOMERS AND NON ACCOUNT HOLDERS


Goods can be supplied on a cash/cheque with order basis or through major credit, debit and charge cards; 30 days credit is available subject to status. All institutional orders will be supplied without prior arrangement, provided the order is endorsed with an official order number or is on the schools/centres headed paper signed by an authorised staff member.
 

PASSING OF PROPERTY


The risk in the goods supplied shall pass to the buyer on delivery into the buyers, possession or to the carrier or place of delivery nominated by the buyer and the seller shall be under no liability whatsoever for any loss or damage occurring thereafter.
 

RETENTION OF TITLE


Ownership (title) of the goods only passes to the purchaser on full payment of the appropriate invoice.
 

CARRIAGE AND DELIVERY


i) ) **All orders will be delivered FREE of charge providing order value for each order is 250 euro or more (excluding VAT).
ii) ) Orders under 250 euro (excluding VAT) will carry a delivery/admin charge of 10 euro (plus VAT)

 

DIRECT DESPATCH


Please note that certain items may come directly from the manufacturer and may take longer to despatch. Some items are also manufactured at the point of order and can take up to 28 days for delivery. In both instances such items will be identified throughout the catalogue.
 

DELIVERY


Fitness Functions will deliver within 7 to 10 working days. This is only for items in stock, excludes direct delivery items and 2 man delivery items may take longer.

The seller accepts no liability for any loss, damages or expenses arising from the late delivery of goods by the seller, its agents or its agents carriers due to any cause whatsoever. Any delivery time, date despatch or delivery date which the seller may specify is accordingly a best estimate only and should not be relied upon. The seller will however, seek to achieve delivery dates specified as far as it is within its power to do so. Please note that with furniture and other large items the price quoted is for delivery to ground floor. An additional charge may be levied by direct suppliers for deliveries within a specified timeframe e.g. 9am to 1pm. Should you have a particular delivery requirement please enquire before placing your order.
 

PROOF OF DELIVERY


A signed proof of delivery document will be available from the seller for a period of 90 days from date on invoice. After this period, the seller may decline such request for proof of delivery or impose a charge for its supply. In any event after this period the buyer shall be liable for payment of monies due in respect of the goods supplied.
 

Notice of damage/incorrect delivery


If upon receipt your goods are damaged, incomplete, incorrect or short delivered notification must be made within 5 working days of delivery. For non delivery of goods notification should be made within 7 days of the invoice date. Claims outside this period will not be accepted. Goods should not be returned without prior authorisation and you must quote your account number and relevant reference number.
 

Refused Deliveries


We reserve the right to make a carriage charge plus a 20% handling charge, or minimum of 20 euro whichever is greater, on all consignments that are refused without reason.
 

Return of Goods

 
Fitness Functions product guarantee relates to the quality, durability and relative fitness for purpose during the first twelve months after delivery. Any products returned will be assessed by our Quality Assurance department before any compensation is given. If we find no fault with the item(s) then no refund will be issued and we reserve the right to charge a 20% handling fee or minimum of 20 euro whichever is greater plus recover any delivery charges incurred.
Where an item is faulty, we reserve the right to repair or replace. If this is not possible, a credit will be issued.
   
Goods deemed no longer required due to ordering error, surplus to requirements may be considered for return providing prior authorisation is obtained and goods are returned in a re-saleable condition, in the original packaging and within the first calendar month following despatch. Notification should be within 5 days of delivery and where authorisation is obtained a 20% handling charge or minimum of 20 euro whichever is greater will be charged. Fitness Functions will not accept returned goods without prior authorisation or in a non-saleable condition, in such cases goods must be paid for in full by the customer and the standard handling fee (above) will be charged along with any delivery fees incurred.
For special orders or direct delivery, it may not be possible to return goods and the seller will invoice the full amount.
Bespoke or personalised items which are ordered cannot be returned.


 

FORCE MAJEURE


The seller shall not be liable to the buyer for failure to perform or delay in performing any of their contractual obligations when this is caused by circumstances beyond their reasonable control.
 

CALLS MAY BE RECORDED


Calls may be recorded and monitored to improve the service offered or for training purposes.
 

Data Protection


Fitness Functions is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of Fitness Functions goods and services. We (and our parent company) may hold your personal details in order to process your order and/or maintain your account. We may also use your details to send you further information on Fitness Functions goods and services, to keep you up to date on goods, services, new products and promotional offers you may be interested in or for research purposes. If you prefer not to receive such information or be part of our research please email us on info@fitnessfunctions.ie
 

Standard Competition Terms & Conditions.

1. Entrants must be over 18 years old & resident in Rep of Ireland.  2. Only ‘individuals’ as opposed to groups or compaines will be considered for the competition. 3 Fitness Functions employees & relatives may not enter competitions. 4.  Entrants must have valid email address 5. Vouchers are not transferable & may not be redeemed for cash. 6. Voucher must be used within 1 month of award 7. No discounts / special rates may be used in conjunction with a voucher. 8 Vouchers are inclusive of vat @ 23%. 9 Contact details may be retained by Fitness Functions. 10 Prizes must be claimed within 72 hours of notification from Fitness Functions. 11 Should the voucher be redeemed against an item that is out of stock or no longer available fitness functions reserve the right not to accept order. a. If this should be the case we will notify that customer and advise the voucher should be redeemed against another item. 12 Fitness Functions will not be liable for published pricing errors and/or omissions or errors product descriptions. 13 The customer will be responsible for the return of goods ordered in error at his / her full cost  a. If an item should be returned to Fitness Functions the customer will be responsible for carriage costs on the subsequent orders at the standard vat @ 23%. 14 Fraudulent, illegible or incorrect entries will not be accepted. 15. Fitness Functions may announce the winners names on Facebook. 15. In the case of ticket prizes, transportation & expenses will not be covered by Fitness Functions.


DISPOSAL OF WASTE ELECTRICAL ELECTRONIC EQUIPMENT  (WEEE DIRECTIVE)


The Republic of Ireland is under an obligation to minimise the disposal of Waste Electrical and electronic Equipment (WEEE) in domestic waste, and to encourage recycling, recovery and environmentally sound disposal methods, Fitness Functions is committed to promoting the re-use, recycling and recovery of WEEE products. WEEE Products or Packaging will be marked with a crossed out wheelie bin symbol (see below) to indicate that the product should not be disposed of in general domestic waste but disposed of through an approved WEEE scheme. For more information please call 1890 252 856.

A full list of terms is available upon written request.